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WINTER SALES : UP TO 30% DISCOUNT plus free UK delivery

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Terms and Conditions


This website is owned and managed by Vigo Hair Extension Ltd and by ordering with us you agree to our terms and conditions laid out below. Vigo Hair Extension Ltd reserves the right to change these conditions at any time without notice.

Shipping Options

Products shipped via standard service are normally delivered within 3-5 working days after despatch and a signature is usually required for delivery.

Refunds and Exchanges

All orders placed are final . We will accept exchanges and refunds for a period of up to 7 days after purchase, although all items to be exchanged or refunded must be unopened and unused. Shipping and postal charges are the responsibility of the buyer.

Cancellation Policy

Cancellations within 7 days of placing an order will be accepted, but may incur a 10% administration fee.


Payment is to be made by either paypal or moneybookers.

Damaged items

Do not accept visibly damaged items. If an item is found to be damaged it must be reported to us and the postal service within 48 hours.


Please take time to carefully review your final order which will be sent to you by email. If any mistakes are noticeable or if you wish to change any details, please contact us immediately. Do not attempt to reorder.

Promotion and Sales

We offer promotions and sales often , so please check our store for any promotions. Promotion gifts,offers or voucher codes can only be used one per customer

 Order Queries

Should you have any queries concerning your order then please contact us